Senior Manager, Employee Experience


Organization Name: CORUS International
Location: Washington, DC - Baltimore, MD, United States
Apply email: Not Specified
Start Date: 10 Feb 2024, 12:04 pm
Closing Date: 01 Mar 2024, 12:00 am

Senior Manager, Employee Experience

Global Human Resources - 0000HR

Washington, DC - Baltimore, MD


Regular Full -Time


About Corus:

Corus International is the parent of a family of world-class organizations and a global leader in international development, with 150 years of combined experience across our companies. We are an inclusive organization who believes diversity and differences only make us stronger. We are disruptive because by challenging convention, we innovate and maximize the good we can do in the world. We promote interconnectedness because complex problems require comprehensive, integrated solutions. And we are agile, because the world changes rapidly and we move at the speed of change. Our more than 800 employees around the globe are experts in their fields and dedicated to helping the world's most vulnerable people break the poverty cycle and lead healthy lives.

At Corus we value every employee's specialized area of expertise and nurture professional growth. We promote an engaging and supportive work environment, where employees feel enabled and driven to innovate, learn and collaborate. And because our companies often function as partners, our employees have the opportunity to work across our enterprise family.

Corus is committed to diversity, equity, and inclusion in our worldwide workplace, and we believe that social justice and respect for the human dignity of every person are fundamental to all we do as an organization.

Corus International is seeking an Senior Manager, Employee Rewards to join its Human Resources Department. This is a hybrid remote position based in our office in Washington, DC or Baltimore, Maryland and working two days in the office with Tuesday being a core office day.

Job Brief:

The Senior Manager, Employee Experience works closely with the Senior Director, Employee Experience, on the design and delivery of programs and projects that align to all aspects of the Corus employee experience including performance management, employee relations, diversity, equity and inclusion, onboarding, culture, rewards and recognition, and learning & development. This role also serves as a technical resource and partner to global HR staff working in various regions.

Roles and Responsibilities:

• Plan, develop, coordinate, and facilitate a wide array of training and educational opportunities that address compliance, safeguarding, performance management, leadership development, retention, succession planning and individual employee development needs.
• Train other trainers and work closely with regional HR Business Partners to equip them to train their staff, evaluate instructor performance and the effectiveness of training methods, providing recommendations for improvement.
• Direct and administer Corus' performance management program, including goal setting, mid-year check-ins, 360° feedback, and year-end evaluation; deliver trainings focused on successful performance management principles; and support supervisors and staff throughout the year. Coordinate activities for the performance management process including drafting communications, creating presentation materials, preparing the performance feedback system, and deriving insightful data analytics to guide process improvement and needed trainings.
• Serve as the administrator for Corus' global employee engagement platform, CultureAmp; ensuring system set up, running reports, and following up on survey responses. Provide support to global HR team with optimizing use of CultureAmp.
• Manage and resolve employee relations issues fairly, consistently, and expeditiously; mediate employee questions and concerns; conduct effective, thorough, and objective investigations, when required; act as an advisor and coach for supervisors, assisting them with resolving employee issues, developing performance improvement plans, issuing disciplinary action, and interpreting HR policies.
• Participate in championing diversity, equity and inclusion strategies across the organization; partner with the DEI Council and provide program and project management support for DEI projects, programs, and strategies, ensuring integration with other global organizational projects and initiatives; ensure that the design and delivery of HR projects and programs are done so through the lens of DEI; develop needed metrics and reporting to track progress against DEI goals and communicate statistics (i.e., DEI Dashboard).
• In partnership with the AVP, International People & Diversity, provide technical leadership and guidance to the global HR team in core employee experience functions, including but not limited to, performance management, learning and development, cultural initiatives, diversity and inclusion, employee engagement, onboarding, rewards and recognition.
• Design and conduct employee engagement surveys and collect data and other forms of feedback to help build and influence the People strategy; draft internal communications related to engagement surveys; and spearhead needed reporting and action planning.
• Conduct new hire and exit interviews and manage follow-up as needed.
• Facilitate the implementation of effective onboarding strategies and processes that are consistent and streamlined across country offices.
• Compile data and prepare presentations, dashboards, reports, and other documents related to performance management, diversity and inclusion, employee engagement, employee recognition programs, and culture as needed.


• This role does not have any direct reports.

Education & Experience:

• Bachelor's degree and at least 7 years of progressively responsible HR management related experience, or equivalent combination; current HR certification preferred. Experience working in a global environment a plus.
• Significant knowledge of, and experience working across multiple HR disciplines, including learning and development, performance management, employee relations, employee engagement, and federal and state employment laws. Experience developing and delivering trainings to global audience. Experience in DEI strongly preferred.
• Strong written, verbal and presentation skills; experience communicating and collaborating with diverse populations of staff preferred.
• Incredibly organized and detail-oriented with the ability to adapt quickly to changing priorities and effectively execute.
• Ability to anticipate and prioritize multiple tasks from a variety of sources and switch direction quickly, while still maintaining task integrity.
• Ability to work independently with limited supervision, but also collaborate within a team setting.

Non-Technical Competencies:

• Ability to work with a very high level of confidentiality and discretion.
• Ability to build relationships and interface with all employee levels.
• Establish and maintain effective working relationships with people at all levels of the organization and demonstrate effective customer service skills.

Other Duties:

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities for the position. Duties, responsibilities and activities may change at any time with or without notice. All positions are required to perform any additional tasks assigned by the supervisor.

Working Conditions, Travel and Environment

• Corus has a hybrid work policy, allowing work to be done remotely; 2-3 days/week minimum in the office is required.
• This position must be able to travel as required for standard domestic business purposes.

Diversity, Equity, Inclusion and Zero Tolerance to Abuse

As a member of the Corus Family, each employee is expected to:

• Help to develop and maintain an environment that welcomes and develops a diverse workforce.
• Foster a work environment where everyone feels valued and included.
• Support employees' evaluation and promotion processes based on skills and performance.
• Promote a safe, secure, and respectful environment for all members of Corus family, stakeholders in general, and particularly for the communities we serve.
• Follow Corus Code of Conduct helping to prevent any type of abuse including workplace harassment, sexual abuse and exploitation, and trafficking in persons.
• Adhere to the Organizational Core Values of Inclusion, Disruptive, Interconnected and Agile.

Corus International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, protected veteran, or any other classification protected by applicable local, state or federal laws.

Apply at: