46-year-old Eurasian origin Janelle Hoeden told The Straits Times: "You are Indian, you are stupid."

The woman said she recorded the interaction on phone which soon became heated.

She said she booked a ride on the ride-hailing platform at around 2pm from her home in Pasir Ris Drive 6 where she was visiting her sister-in-law's house.

She said the ride started uneventfully but th driver became upset when a part of the road was blocked due to construction of an upcoming MRT line.

“He started shouting at me, saying that I gave him the wrong address and wrong directions,” she told the newspaper.

In the video – uploaded on her Facebook page and an account by TikTok user Rhiley26746, and later shared by alternative news site Wake Up Singapore – the driver, a Chinese man, is seen accusing Ms Hoeden’s daughter of being less than 1.35m tall, the newspaper reported.

Following the incident, Hoeden contacted Tada.

“Whether I was tanned skin, or Indian, or otherwise, it’s unacceptable what he said – it was totally uncalled for, that he pulled out the race card,” she said.

She said her daughter was also shaken following the incident.

Tada Singapore has started investigating the incident.

A Tada spokeswoman told The Straits Times: "Remarks or comments that insinuate racial differences are in direct violation of Tada community guidelines and are not representative of our company’s values."