Unable to provide sponsorship at this time. Only considering persons eligible to work in the United States.

Position Title: Information Manager

Supervisor’s Title: Director of Information

Exemption Status: Exempt

Positions Supervised: Information and Planning Specialist, Caribbean Information Specialist, and others

Location: Charlotte, NC

BACKGROUND:

Global Support and Development (GSD) is a humanitarian organization whose mission is to rapidly respond to disasters in collaboration with at-risk communities and support them to prepare for future disasters. We value collaboration and seek opportunities to amplify the work of others in-country, both in preparation for and in response to disasters. By integrating our team’s diverse skill sets and resources into local responses, we are able to provide rapid response assistance to affected communities in coordination with regional and country-level partners. We also work to build local capacity through community-led preparedness initiatives. GSD’s priority Area of Engagement is currently Latin America and the Caribbean, with targeted support to the South Pacific (and expected future increase in operations for 2024 and beyond).

PURPOSE OF POSITION:

The Information Manager (IM) is responsible for overseeing the creation of information products of benefit to GSD and partners before, during, and after emergencies. The IM ensures information gathering and analysis are completed with the highest degree of accuracy and quality, reflecting our commitment to be locally led and amplify community voices.

ESSENTIAL FUNCTIONS:

1. Develop, implement, and execute plans, processes, and projects in support of departmental strategy, maximizing efficient use of resources and ensuring shared vision;
2. Support the professional development and growth of direct reports;
3. Support critical decision-making processes, including identifying issues and driving problem-solving, especially in resource-constrained and time-sensitive contexts;
4. Oversee collection and consolidation of data from various partners and staff; support presentation of operational information for further analysis;
5. Ensure timely preparation and generation of information products; support dissemination through platforms, email, and other methods to relevant staff and partners;
6. Oversee program-related information management systems to support data collection, analysis, and use;
7. Manage two-way feedback mechanisms and accountability standards supporting affected populations to ensure accessibility, inclusivity, and fit for purpose;
8. Prompt and action GSD’s core values of accountability, humility, and integrity in all work we conduct;
9. Promote good stewardship of financial and other resources to achieve maximum benefit to those impacted by disaster or at risk of impact; and
10. Perform other duties as assigned.

QUALIFICATIONS:

Required Experience:

• Five (5) or more years of relevant management experience in data analysis and information management, preferably in the humanitarian sector;
• Three (3) or more years experience operating in data analysis and information management, preferably in an international context; and
• Proven experience developing programs and teams.

Required Education:

• Bachelor’s degree in data science or relevant field; or
• Equivalent experience and training.

Professional Licenses/Certifications:

• Certified Analytics Professional or similar desired; and
• Certification in project management desired.

Knowledge/Skills:

• Proven ability to lead and motivate teams to produce quality results within challenging timeframes and ongoing change;
• Program oversight and management, development of programmatic policy, procedure, and guidelines;
• Ability to coordinate multiple projects simultaneously under pressure;
• Confident and effective written and verbal communication, to include presentation ability;
• Experience in quantitative and qualitative data collection, analysis, and information management in the humanitarian context;
• Strong organizational skills and the ability to rapidly shift tasks;
• Experience working and/or traveling domestically and internationally; and
• Working knowledge of Spanish and/or French desired.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

• At this time, GSD is not offering sponsorship and is only accepting applications from persons eligible to work in the United States;
• GSD permits U.S.-based remote work on a limited basis; and
• Routine domestic and international travel up to 30% is required.

BENEFITS:

You'll get..

• Medical, Dental, and Vision Insurance: Premiums 100% covered by GSD for employee, employee +spouse, employee +family
• Basic Life, AD&D, and Long Term Disability Insurance: Fully covered by GSD
• Health Reimbursement Account (HRA): Up to $4,000 in total annually for employee +2 or more family members
• Voluntary Life Insurance: Options available at reasonable group rates
• Generous Paid Time Off (PTO): All employees are eligible for a minimum of 6 weeks of PTO per year after 90 days of service
• 14 Paid Holidays
• Parental Leave: Up to 12 weeks paid by GSD
• Employee Assistance Program (EAP)
• Professional Career Development Opportunities
• 401(k): GSD will match up to 6% of base salary for all employees ages 21+. Employees are eligible to begin contributing after 1 pay cycle, and the company match will go into effect immediately after employee begins contributing
• + Additional Perks!

This job description is a summary rather than a detailed list of the duties performed. The essential functions, knowledge, skills, and working conditions may change along with business needs. This job description does not constitute a contract between employer and employee as employment is at will. Global Support and Development provides reasonable accommodations to assist qualified individuals in order to perform the essential functions their job requires.

Note: GSD requires that all employees comply with our current immunization policy.

GSD is an Equal Opportunity Employer, and embraces all candidates regardless of race, sexual orientation, age, national origin, disability status, color, religion, and reprisal.

GSD promotes diversity, equity, and inclusion in all candidate selections.

Apply at: https://gsdngo.bamboohr.com/careers/96