They said the Taliban government should enable citizens to have better facilities.

Hamid, a Kabul resident, said that more than a year has passed since he submitted an application for a passport but he has still not heard back.

"They still do not allow us to enter the passport office,” Hamid told TOLOnews.

Kabul residents said they cannot go abroad for treatment and other crucial issues for not having a passport.

"The issue facing young people is that they can't get a passport, especially those who are ill. Unfortunately, if a person is sick, it will take a year or more to get the passport,” Najim, a resident of Kabul, told Tolo News.

"The government should give it very special attention. Although they say that it will be distributed, the process is very slow. I applied for a passport almost seventeen months ago, but so far I haven't received it,” said Abdullah, another resident of Kabul.

However, the General Directorate of Passports told the news portal that the passport distribution process is proceeding properly and that up to 10,000 passports are distributed daily around the nation.

"The distribution of passports, which includes 33 other provinces, is proceeding normally. We distribute thousands of passports to our compatriots every day,” said Noorullah Patman, spokesman of the directorate.