Provide risk assessments and give digital security advice and recommendations, in written and verbal formats;
Give security and awareness training to clients;
Be available for travel globally;
Ability to work on a flexible, shift schedule;
Keep technical knowledge and skills up to date.
Skills, Knowledge & Abilities
Prior experience working with, or interest in supporting women and/or queer communities, civil society, and human rights defender organizations in the region is preferred;
Skills in gender analysis and awareness;
Strong cultural understanding and experience across the region;
Strong English written and verbal communication skills;
Experience working in incident response or customer support escalation teams;
Interest in training and user education;
Essential technical skills include troubleshooting and analyzing complex and time-sensitive issues, familiarity with Microsoft Windows (XP – 10), MacOS, and Linux-based operating systems;
Familiarity with anonymity and circumvention tools, security technologies, risk assessment frameworks is an advantage.
Education
A level of education that when combined with your professional experience will show you have the capability to contribute meaningfully to Access Now Digital Security Helpline and the users we support. Candidates who have relevant academic degrees or security certifications are encouraged to apply, but this is a plus — not a requirement.
Fluency in English is Essential. Applicants who can speak and write in an additional language are preferred.
Location
This is a full-time position based in Manila, Philippines. Expected working hours will go from 8 a.m. UTC +8 to 4 p.m. UTC+8 with occasional meetings out of business hours.
Salary and Benefits
Competitive salary commensurate with experience.
We offer benefits to help our employees embrace new challenges and allow them to advance their career, this includes technical training, language training, health benefits, travel, and access to our global network of knowledge and expertise!
To Apply
To apply, send an email to jobs@accessnow.org with the following documents attached:
Resume/CV;
Cover letter outlining your suitability and vision for the role;
Two references.
When emailing your application, please include “Security Incident Handler – Asia – [Your Name]” in the subject line.
Job Email id: jobs(at)accessnow.org